Privacy Policy
Gears & Greens ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform and in the course of providing our landscape design and horticultural engineering services.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Data You Provide Directly To Us:
- Contact Information: Names, postal addresses, email addresses, and telephone numbers when you inquire about our services, request a consultation, or sign up for our newsletters.
- Project Details: Information related to your landscape design and horticultural engineering needs, property specifications, design preferences, and budgetary considerations.
- Communication Data: Records of your correspondence with us through email, phone, or online forms.
Information Collected Automatically:
- Usage Data: Information about how you access and use our online platform, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our site's functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
The information we collect is used for various purposes, primarily to provide and enhance our services:
- To provide and maintain our services, including bespoke garden design, sustainable landscape architecture, vertical garden installation, and consultation.
- To communicate with you, respond to your inquiries, and provide customer support related to our offerings such as automated irrigation systems or garden lighting design.
- To process transactions and manage your projects, including plant selection and procurement.
- To improve our website, services, and overall user experience, by analyzing site usage and implementing improvements for ecological site analysis information display.
- To send you marketing and promotional communications about new services, special offers, or other information we think you may find interesting, in accordance with your preferences.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients (e.g., IT support, marketing agencies, cloud hosting). These parties are obligated to keep your information confidential.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
The security of your data is paramount to us. We implement reasonable physical, technical, and administrative measures designed to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal data.
- The right to request that we restrict the processing of your personal data.
- The right to data portability, allowing you to obtain a copy of your personal data in a structured, electronic format.
- The right to withdraw consent at any time where Gears & Greens relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including personal data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: Gears & Greens, 70 Anson Road, #13-01 Hub Synergy Point, Singapore, Central Region, 079905, Singapore